Fulfillment for small and growing online stores
When storage, packing and shipping start slowing your store down, you don't have to invest in a bigger warehouse and your own logistics team right away. NETMALL takes over the day-to-day fulfillment work so you can focus on sales, marketing and your product range.
What outsourced fulfillment means
Outsourced fulfillment means an external warehouse takes over storage and shipping for your store. You handle selling, we handle the daily operations.
- 1You or your suppliers deliver goods to the NETMALL warehouse.
- 2We receive, inspect and register the goods.
- 3Orders are transferred through the agreed integration.
- 4Our team picks, packs and labels the parcels.
- 5We hand parcels to the carrier and handle tracking.
- 6Returns are processed through the agreed process.
You keep visibility over orders and stock through the agreed technical solution — ours or yours.
Signs your store has outgrown in-house logistics
These are not automatic reasons to switch, just practical signals that it is worth doing the math on an external warehouse.
- Packing orders takes up most of the owner's or the team's day.
- Order peaks cause delays or chaos.
- Stock is tracked across several spreadsheets or systems.
- The store needs more space but you don't want to invest in a warehouse.
- Growth into new countries complicates shipping and returns.
- Logistics is holding back marketing, purchasing and customer support.
What NETMALL takes over
The scope is set up around your assortment and real operational needs.
Goods receiving and put-away
Storage based on capacity actually used
Order pick & pack
Packing and shipping labels
Handover to the carrier
Parcel tracking
Agreed returns processing
Optional VAS, LOT/BATCH/expiry and marketplace processes
Rates and an indicative estimate are on the homepage working price list and calculator. See the working price list and calculator
How the move to an external warehouse works
We run the transition step by step so you don't have to pause selling.
- 1
Consultation and analysis
We review your assortment, orders, packing, carriers and returns.
- 2
Solution proposal
We design warehouse storage, processes, packing and integrations.
- 3
Data preparation
We prepare product and SKU data for smooth receiving.
- 4
Goods transfer and receiving
We receive, inspect and put away your stock.
- 5
Test run
We test orders, shipping labels and tracking.
- 6
Go live
We start regular daily dispatch.
- 7
Review
We fine-tune the process together based on real operating data.
The timeline depends on assortment, volume and data readiness — we don't work with a fixed number of days.
What affects the price
Fulfillment pricing isn't one number for everyone. It follows how your store actually operates.
- Number of orders
- Average items per order
- Number and type of SKUs
- Storage capacity needed
- Volume of inbound goods
- Packing type
- Return rate
- Destination countries and shipping
- Add-on services and integrations
When fulfillment pays off — and when it doesn't yet
Fulfillment often pays off when
- orders are growing or fluctuating strongly,
- an in-house warehouse would require more people or space,
- you want to free up time for sales and growth,
- you need more systematic dispatch and returns,
- you are preparing expansion into new countries.
Doing it in-house may still make more sense when
- the store has only a few orders and the owner handles them without limiting growth,
- products require very specific hand-made production or handling,
- the fulfillment process cannot be standardised yet.
ControlHub and integrations
ControlHub is our own, optional platform. If you already use your own solution, we can set the cooperation up around it.
The point of the connection is transferring orders, stock data, shipping labels and tracking.
- API
- XML
- BaseLinker
- Shoptet
- Shopify
- WooCommerce
- PrestaShop
Questions to answer before deciding
At what order volume does fulfillment make sense?+
There is no single universal number. What matters is how much time packing and shipping take today, whether order peaks limit you, and whether growth would require another person or more space. We can review your specific case together.
Do I have to use ControlHub?+
No. ControlHub is our own, optional platform. If you already use your own solution, we can set the cooperation up around it.
How does moving goods into the warehouse work?+
First we review your assortment and prepare product and SKU data. You or your suppliers then deliver the goods to our warehouse, where we receive, check and register them. Before going live we test orders, labels and tracking.
Can I use my own packaging?+
Yes. Packing is set up by agreement — we can work with your packaging material and your inserts. Packaging material is not part of the indicative calculation.
How are returns handled?+
We receive the returned parcel, inspect and register it. Based on the agreed rule we either put the goods back into stock or set them aside for further handling.
Can you ship to several countries?+
Yes. Shipping to additional countries is set up according to parcel type, target markets and available carriers. The specific setup depends on the project.
What is not included in the indicative calculation?+
The calculation is indicative and excludes VAT. It does not include shipping rates, packaging material, or individual add-on services agreed beyond the standard process.
How is the final quote determined?+
We prepare the final quote after a consultation, once we know the assortment, order and item counts, storage needs, packing type, return rate, destination countries and required integrations.
Calculate your indicative monthly cost
The homepage has a calculator based on the 2026 working price list. The result is indicative and excludes VAT, shipping and packaging material.